Privacy Policy

Our commitment to your privacy

Mission Hope Foundation is committed to handling personal information responsibly. This policy explains the information we collect, why we collect it, and the safeguards we use when you visit our website or make a donation.

Information we collect

When you contact us, register interest in our work, or make a donation, we may collect:

• Your name, email address, and phone number;
• Donation details such as the amount, date, payment status, and transaction reference; and
• Any information you choose to provide when communicating with us.

Payments

Online payments are processed securely by Razorpay. We do not collect, store, or have access to your full card, bank-account, or UPI payment credentials on our servers. Razorpay handles payment information in accordance with its security and privacy practices.

How we use information

We use your information to process and acknowledge donations, issue receipts where applicable, respond to enquiries, maintain required records, improve our services, and share relevant updates where you have chosen to receive them.

Data protection and sharing

We use reasonable administrative and technical measures to protect personal information from unauthorised access, loss, misuse, or disclosure. Access is limited to people and service providers who need it for the purposes described in this policy.

We never sell, rent, or trade your personal information to third parties. We may share limited information only with trusted service providers, such as our payment processor, or where disclosure is required by applicable law.

Your choices

You may ask us to update or correct your information, or opt out of non-essential communications, by contacting us. Some information may need to be retained to meet legal, accounting, or donation-record obligations.